CLIENT SERVICES / FAQ

CLIENT SERVICES

Since its inception our focus at Kanjimull & Sons Jewellers has been our clients and the bond we share with them. Whether it is repairs, appraisals, testing, upgrades, instore setting or private sales we do it all :

REPAIRS :

We understand the precision and attention to detail that is essential for repair and restoration of important pieces of jewellery. Our designers help with custom orders and redesigning of older pieces to give them new life.

APPRAISAL :

We provide appraisal services to ensure your most cherished jewels have formal documentation identifying their value.

TESTING :

Whether it is testing purity of gold or bifurcation of real from fake gemstones and diamonds, we help you with the answers.

INSTORE DIAMOND SETTING :

With prior appointment and for diamonds above 1 carat purchased from us ,we can set the diamond solitaire in our store under your viewership.

MAINTENANCE :

We guarantee lifetime maintenance for the jewellery you purchase from us.

DESIGN FOR YOU :

Apart from the jewellery we manufacture and sell , we at Kanjimull & Sons Jewellers offer a "DESIGN FOR YOU" service, which is a way to customise your own piece of jewellery, starting from the gems, the styling and the kind of gold you want.

PRIVATE SALE :

Independent of the Jewellery manufactured and sold by us , we work discreetly with Buyers and Sellers of fine jewellery and artefacts throughout the year. Whether you are looking for a high pedigree gem , a very large diamond , a fancy coloured diamond or a vintage and rare piece of jewellery, we help locate such treasures from around the world.

We bring decades of expertise and passion to each interaction. Depending on your interest , please get in touch with us to find out about our current offerings and/or find out how we can assist you in building your collection.

FREQUENTLY ASKED QUESTIONS

Is the Jewellery machine made ?

At Kanjimull & Sons Jewellers we emphasise on quality. Our jewellery is not machine made and is hand crafted which is what gives the piece a graceful flow and its uniqueness. Our rigorous standards and decades of expertise ensure that every aspect of the jewellery is the finest in quality and workmanship.


Why do Kanjimull diamonds shine so bright ?

A Kanjimull & Sons Jewellers diamond has immense sparkle. Our expert teams of gemologists evaluate diamonds beyond the four C's. Two diamonds can have the same four C characteristics, but if one has not been cut well, they will not sparkle equally. Our gemologists choose diamonds according to a more complex criteria , including a high level of connoisseur ship and visual standards for beauty and brilliance which cannot be translated into any gemological report.


Do I get a Certificate for the diamond / colour stone I purchase ?

Every diamond above 1 carat is accompanied by an original certificate from Gemological Institute of America (GIA) or International Gemological Institute (IGI). Every high pedigree color gemstone is accompanied with a Certificate of Authenticity and/or Origin from a major laboratory in Switzerland , London or USA.


What is the quality of precious gemstones used in the jewels ?

We have always used the finest gems sourced from all over the world. Basra Pearls, Rubies and Blue Sapphires from Burma, Ceylon and Thailand to Emeralds from Columbia and Zambia, stones from these parts of the world which are a rarity today, have and continue to be handled and traded by us.


Can I get my jewellery custom designed ?

We have an in-house design team and are happy to bring your dreams to life and customise your jewellery as per your need and requirement.